About the role
Since 1984,
Galaxy Integrated Technologies
has been designing and installing state-of-the-art nurse call systems for a variety of commercial, government, education and health care properties across New England, New York, and New Jersey.
We are seeking an experienced
Nurse Call Service Technician
that possesses hands-on experience in providing service to emergency communication systems, nurse call, intercoms, public announcement, network, cabling, door hardware and wander-guard systems, is comfortable working in the field, programing and knows how to communicate effectively with customers and colleagues.
In this role you will...
Install, program, trouble shoot and service low voltage nurse call systems
Work with platforms including Securecare, Ascom, Tektone, Care Hawk, Atlas Valcom, Axis, Rawlins, Dukane and others.
Troubleshoot and resolve system issues on demand
Install system, monitoring setup and integration challenges
Maintain clean, professional work and strong customer communication
Collaborate with service manager, project managers and field teams to address customer service request on demand.
Comfortable working in hospitals, elder care facilities, schools etc.
You've got what it takes if you have...
2 to 5+ years of field experience with emergency communications, door hardware, low voltage electronic system, IP devices, intercoms, nurse call etc.
Systems certifications preferred.
Strong troubleshooting skills and attention to detail
Ability to work independently or as part of a team
Clean driving record and ability to pass background check
Customer first mindset and professional demeanor
The duties, responsibilities, and requirements listed above are not all inclusive of potential requirements for all assignments covered under this job description.
Benefits:
Take home service vehicle
Medical, Dental & Vision
Five days of PTO in year one (
Accrued
)
Five days of sick time per year (
Accrued
)
Monthly cell phone stipend
401k with company match
Paid time off for Major Holidays
Ongoing training and development
Advancement opportunities