About the role
At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.
With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.
We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.
We're looking for a Senior Client Director to join our expanding EMEA region to act as the commercial leader of a portfolio of strategic client accounts in the financial services industry that is responsible for accelerating the profitable growth by expanding engagements, relationships & measurable business value.
This role will act as the
CEO of the accounts
, giving autonomy to grow & run the accounts by planning & executing the strategy to embed themselves by bringing together the technology strategy, delivery, data, AI, marketing, partnerships & new business.
This position will require you to be onsite in CI&T's London office/client's offices a minimum of 3 days a week, depending on client need.
The Key Responsibilities of this role are:
Own the Account Strategy
Develop & execute strategic account growth plans aligned the the clients and CI&T's objectives
Lead the client Strategy Group
Act as commercial owner across a portfolio of strategic accounts
Drive the Commercial Growth
Deliver 20%+ year on year growth across your accounts
Lead commercial strategy & solutions
Partner with the new business director around a shared growth plan
Build Executive Relationships
Establish trusted relationships across C-Suite & senior stakeholders
Lead business reviews, strategic governance & transformation discussions
Develop deep client intelligence to shape long term engagements
Champion Delivery Excellence
Own the overall commercial performance, forecasting and profitability on your portfolio
Build efficient partnerships with the delivery leaders to ensure the programmes deliver measurable business outcomes
Act as the escalation point for client engagements
Lead Collaboration
Bring together CI&T's teams to build solutions to complex issues within the client
Coordinate executive engagements and thought leadership
Share market insights with the wider team
What we're looking for:
Strong commercial experience within a technology consultancy or similar with a proven track record of growing accounts and delivering measurable year on year growth
Expert in financial services industry & managed and grown financial services clients
Confident in stakeholder management to C-level
Expert in recognising opportunities, qualifying them and strategically planning accounts
Ability to connect business insights to strategic growth
Excellent presentation skills and object handling
Experienced in working with nearshore and offshore delivery teams
Can lead complex, global technology and business change for critical enterprise platforms
Collaboration is our superpower, diversity unites us, and excellence is our standard.
We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.
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